Refund policy
Return & Refund Policy
We want our customers to have a smooth shopping experience. If you receive a damaged, defective, or incorrect product, you may request a return or replacement.
Return Conditions
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Return requests must be made within 7 days of receiving the order.
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The product must be unused and in its original condition and packaging.
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A clear photo or video of the product may be required for verification.
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Products damaged due to improper use may not be eligible for return.
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Some products may not be eligible for return due to hygiene or technical reasons.
Refunds
Once the returned product is received and inspected, we will inform you whether your refund request has been approved.
If approved, the refund will be processed through the available payment method or another agreed method.
Shipping charges may not be refundable unless the product was damaged, defective, or incorrectly sent by us.
Replacement
If the product is defective, damaged, or the wrong item was delivered, we may offer a replacement instead of a refund, depending on product availability.
Contact
For return or refund requests, contact us at:
Phone: 03254022819
Email: [zainimobile819@gmail.com